Grooming and nail trims
Bath, brush-out, and nails clipped to a length that still grips the floor. We work at the dog's pace, so a nervous first-timer might only get brushed and booked again for the bath.
Whether you are booking a groom, a nail trim, a tick and flea check, or just dropping in for a weight and wellness stop, here is how the appointment runs from your side: what to bring, what staff look at, and what the care note afterwards actually tells you.
A few plain definitions we use in care notes, on the shelf, and when you ask us something at the counter. If a term below does not match your situation, tell us and we will work from your words instead.
A booked slot covering bath, brush-out, and coat tidy for one dog or cat. Nail trims and tick and flea checks can be added to the same visit. It is not a veterinary treatment, and we do not diagnose skin or joint problems.
A short written summary after a visit: what we saw, what changed since last time, what to keep an eye on, and roughly when to come back. It reflects what happened in the room, not a medical opinion.
A hands-on look through the coat, ears, collar line, and between the toes. We remove what we find and note where. If a bite looks infected or the pet seems unwell, we send you to your vet rather than treat it here.
A nudge based on the date you gave us, not a prescription and not a substitute for vet advice. You decide the product and the schedule with your vet; we just help you not lose track of it.
Means the toy lasts longer with a strong chewer under normal use. No toy is indestructible. Fabric, rubber, nylon, and rope wear differently, so we match the material to how your dog actually chews.
A quick weigh-in and a look at coat, eyes, and general condition, no booking needed. Useful for tracking a growing puppy or a cat that has gone quiet. It is a check, not a diagnosis.
Puppy socials and the monthly cat corner are informal meet-ups, not training classes or behaviour therapy. If your pet is unwell, injured, or on medication, speak to your vet first and let us know before the visit so we can adjust what we do.
Most owners come in for one thing and leave knowing three more. Here is what happens on the table, on the shelf, and in the note we hand you afterwards.
Bath, brush-out, and nails clipped to a length that still grips the floor. We work at the dog's pace, so a nervous first-timer might only get brushed and booked again for the bath.
Ears, collar line, between the toes, under the belly. We tell you what we found and where, so you know which part of the walk route to keep an eye on.
We note the last date on your file and flag when the next one is due. No guessing from a half-empty box in the cupboard.
Step on the scale, quick coat and eye check, and a short chat about appetite or energy changes you have noticed at home.
Leashes, harnesses, beds, bowls, and chew-resistant toys picked for yards with real dogs in them. Bring your current harness if the fit has been slipping.
A few lines on what changed, what to watch over the next two weeks, and when to come back. Written by the person who handled your pet, not a template.